Whether you build houses, sell gardening tools, or tell fortunes on the Internet, you’ll probably use items in QuickBooks to represent the products and services you buy and sell. But to QuickBooks, things like subtotals, discounts, and sales tax are items, too. In fact, nothing appears in the body of a QuickBooks sales form (such as an invoice) unless it’s an item. You can also use items to fill in the bills and other purchase forms you record. Now that you’ve got your chart of accounts, customers, jobs, and vendors set up in QuickBooks, it’s time to dive into items.